Vinted Members Voice Frustration Regarding Size Modifications
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its size classifications for women's and children's garments failing to inform all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers are posting online claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
Vinted explained the updated approach better aligns with comparable marketplaces.
It has advised users to review their products and adjust the sizing manually if necessary, resulting in member annoyance.
Size Classification Changes
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size used to be a 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Platform Context
The platform boasts over 100 million users, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: earlier, the service retracted a modification regarding delivery choices due to shopper criticism.
